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Home FAQ FAQ - Streaming Audio & Video
Q1
What is streaming audio or video?
A
Streaming audio or video is sound (as on the radio) or video (as on television) delivered over the Internet via a modem or broadband connection.
Q2
Why is it called "streaming"?
A
It's called "streaming" because the sound and picture data flow in a digital stream from a server computer to your computer, ready to hear or view in real time, without having to download all of the content before you can enjoy it. It comes to you in a stream of digital bits... hence the term "streaming."
Q3
What kinds of streaming audio or video are there?
A
There are three main streaming media companies: Real, Media Player (Microsoft) and QuickTime (Apple). All three provide streaming media players for the Mac and Windows platforms. All three also provide "basic" free players and optional "plus" players that offer extra features - at extra cost. The three media player types vary in cross-compatibility. Many Web sites also use Macromedia's Flash/Shockwave for audio and visual effects.
Q4
What difference does it make if content is streamed, rather than downloaded?
A
Audio and video files can be very large. You would spend many minutes or even hours waiting for them to be downloaded to your computer if they weren't streamed. Streaming media technology allows you to see or hear the content in just a few seconds, instead of having to wait for it. Your only wait is a few seconds for a "buffer" to be built up that helps avoid interruptions caused by Internet traffic problems.
Q5
What special equipment do I need to get streaming audio or video?
A
You only need a modern computer with a Web connection (minimum 28.8 Kbps modem for audio, 56 Kbps for video) plus player software that can receive and process audio/video streams. You may already have such software on your computer, but if not, it is available as a free download from Real.com, Media Player or Quicktime. You can also record streaming audio with third party software.
Q6
How can I tell if I have everything I need?
A

Most recent computers w

ances are you're okay. The faster your online connection (modem, cable, DSL) and computer speed (in megahertz), the higher the quality of the streaming audio or video will be. A 56 Kbps modem is a practical minimum for video.

Q7
Can I receive streaming audio via Web TV?
A
Earlier versions of Web TV can't receive streaming media, but some later versions can. You should check your manual or ask the Web TV folks to see if your model supports streaming audio/video.
Q8
What are media players? Do I have one?
A

A media player is a special type of software that recognizes the stream coming into your computer and displays it (video) on your screen or plays it (audio) through your speakers or headphones. There are three different formats of media players that are most commonly used. Your computer may or may not have one of them already installed. (You'll find download links in Q9 below.) Here are the various types (all with free and pay versions):

Windows Media Playerâ„¢
Most computers that use the Windows operating system have Windows Media Player installed. If your version is getting old, you may need to download and install a more current one in order to use streaming. (We'll tell you how to do that below.) The Windows Media Player is also available for Apple computers and the Mac OS. This recomendded.
RealOne Playerâ„¢
Real is another popular streaming format. Many computers/browsers come with the RealOne Player installed. Like the Windows Media player, you may need to download a newer version. Real offers the most compact media file format, even smaller than mp3. The RealOne Player comes in both Mac and Windows versions.
QuickTimeâ„¢
Newer Apple computers (G5s, G4s, iMacs, PowerBooks, etc.) and many PCs come with the QuickTime player installed. As with all players, if your version is too old, you may need a new one. QuickTime is used for both audio and video streaming, but has additional capabilites, such as QuickTime VR, a panoramic picture display. QuickTime is also available for Windows.
Shockwaveâ„¢
More and more Web sites are using Macromedia's Shockwave for audio and visual effects, but it's not a true streaming media player. It is popular because it can display short audio and video clips quickly (as in ads), without a long waiting period. The Shockwave browser plug-in is available as a short and free download. QuickTime can also display Shockwave.

Q9
If I need a player, how do I get one?
A
Just download it using the links shown below! Remember, you only need the basic, free version of each player to enjoy streaming content. All of these companies sell upgraded versions with more features, but all supply a basic, free version too. They usually hide the free one, so don't buy the upgraded or "Pro" version unless you want to. Once you've downloaded the player, it will usually install itself. You may need to reset your browser preferences to use a new player.
  • Download Windows Media Player
  • Download RealOne Player
  • Download QuickTime
  • Download Shockwave Player
Q10
Is there any downside to streaming?
A

There are some potential problems, but we'll tell you how to avoid or minimize them.

(1) Traffic jams. Streaming requires an Internet connection that's free of bottlenecks or "traffic jams." But the Internet isn't a direct pipeline from the source to you. Streamed content passes through many other computers on its way to your computer via your ISP. If any one of them is carrying too much traffic, the streamed content may be interrupted and pause. Streamed content is "buffered" to help avoid this, but sometimes it's unavoidable. Usually the delay only lasts a few seconds, and the audio picks up where it stopped. Video is more sensitive to such interruptions.
(2) A slow computer. Even with a fast computer, if you have too many applications open, it could slow down your media streaming. If you notice things are sluggish, close all unnecessary applications and windows running on your computer. Just keep your Web browser and your media player open. (If you're just listening or watching, you can even close your browser.) In any case, speedy computers (at least 400 Mhz or higher) are best.
(3) Noisy phone lines. If you have a dial-up connection and a phone line that isn't free of noise (humming, crackling), that's not good for streaming (or Web browsing). Disconnect any phones that cause a buzz or hum. Have your phone company check your line to get rid of humming or other line noise. Of course, a cable modem or DSL connection is best for streaming media.

Q11
What if my question isn't answered by this FAQ?
A
First, make sure you've read our Listening Tips. You can always ask in our Forum about any question not covered here.